Harold Dominicci -- great sales person...personable and highly knowledgable.
Highly recommend you come in and work him. He got what we needed immediately -and steered us to a great result -- terrific shoes that fit!
I love this shoe store. They are family owned & i have always had A plus help & guidance from their sales staff. Recently I have been helped successfully on two separate visits by Mercedes & Harold.
Outstanding & very knowledgeable regarding what I was looking for & aware of my budget.
The store itself is a haven for a wide selection of many quality brands with the best of the best from each company represented.
I will continue to travel uptown to Tip Top when buying my shoes, boots, slippers, insoles, etc
This is a 5 star gem & a true NYC experience!
They even measure your foot to make sure you're asking for the right size!
Thank you Mercedes & Harold & the rest of your sales associates for being true professionals in customer service!
I'll be back!
I've been buying my shoes here the last several years and the reason why is that the service and selection is great here. Plus a Salesman makes sure your satisfied with the shoes or sneaker you have picked. The salesman go above and beyond to make sure you're happy before you leave the store. Julio was my salesman last time I was in store. because of my shoes size it's hard to find the right fit but he made sure I left Tip Top happy. I highly recommend this store if you live in the city or you just coming into shop
I wanted to write you about the extraordinary service I received from one of your sales people, Melvin Nelson. About two weeks ago I bought a pair of Uggs Neumel shoes. Unfortunately, after wearing them for a half hour, the back of my heel was so blistered that I couldn't continue walking. I called the store and brought them back, where they were sent out to be altered. I came back a few days later, told they had been repaired-and found the problem still persisted. They were sent out again-and when I tried them on in the store, I could still not walk comfortably..
Fortunately, Mr. Nelson was on duty and asked about my problem-and immediately took overthe situation!
He watched me walk, measured my feet several times, and then suggested a heel lift. He then told me to go home, walk around for a while and see if that made a difference. It did-but only on my right foot. Mr. Nelson then said to come back to the store and see what he could do. This time, he took the shoes and personally re-altered the back heel of the left shoe. Presto-the problem was solved.
I was incrediby impressed with the level of service and attention Mr. Nelson provided. He went the extra mile to look at the problem "from all sides,"-and I truly felt like Iwas being dealt with by a first-rate professional. I've been shopping at Tip Top for many years. Employees like Mr. Nelson are one of the big reasons I will continue to recommend the store to everyone I know. Brian
If you've had foot surgery (I've had 3) or just have funky feet, you want to go to a place where the salespeople 'know their stuff'and where there is a wide selection. This time I was helped by Julio C. who knew exactly what I wanted & needed, and he said he brought me choices because he didn't want me to look like an old lady. How sweet was THAT? Such a valuable resource for New York!!
I come back to Tip Top Shoes twice a year to buy shoes. I love the personal service.
Today my salesman was Harold and he was courteous and very helpful- he is an asset to Tip Top Shoes!
A few days ago I stopped by Tip Top Shoes with my mother and had a great experience. We wandered around for a bit on our own before being helped by Harold Domincci. He was very friendly, a charming conversationalist, and was never pushy. We both tried on several shoes and left with a pair each.
At one point while my mother and I were trying on shoes, she asked Harold about the ones he was wearing. He said that they were great for salsa dancing and gave a little demo. It turned out he's a former salsa teacher. I'm a swing dancer, so we talked about dancing and I asked Harold to show me the dance move he had done before, so I could test out the shoes properly. He ended up teaching me some basic salsa steps, and then showing me all sorts of turns and other moves. This was definitely the most fun I've ever had buying shoes.
Walked into the store last week with my friend and her daughter and walked out with an education. Mr. Melvin Nelson was an amazing sales associate. They simply do not make them like that anymore. He measured our feet and then gave us an in-depth lesson on what kind of shoes we needed to buy and how to put the shoes on properly. He was sweet, kind and I will definitely be going back for summer sandals.
Fantastic service on the floor and a huge selection of casual and going-out shoes (I didn't look at athletic shoes). Went specifically to purchase a pair of Birkenstocks, and (for a non-department store) they had a wide range of the most popular colors and models. The gentleman who helped me was very knowledgable about the differences and nuisances for each model, patient in getting multiple sizes, and even had a sense of humor. I would recommend Tip Top Shoes for anyone looking to buy a pair of casual shoes.
Five stars to Melvin, a true professional who clearly enjoys providing expert advice to people about their feet. I recently broke my toe, and Melvin analyzed my feet and told me exactly what types of shoes I needed to be wearing during and after my recovery. Despite my whining and reluctance to wear less than fabulous shoes, he won me over, and I left with a lot of new knowledge about my feet and a few new pairs of shoes that actually feel good. The store is old-school, and not the place to come for stilettos or high fashion. However, if you are older, have foot problems or a recent injury, this is the place to come straight from the podiatrist's office - or in my case, the ER. Melvin has a fan for life.
My 82-year-old mother and I had a fantastic experience at Tip Top. I will say that I'm a regular; but this time, we got Harold Dominicci, who proceeded to make my Mom feel like a queen, assessed her multiple foot and ankle issues better than her podiatrist, and proceeded to bring out no more than a half dozen pairs of absolutely perfect shoes for her. "Harold's my name, and shoes are my game," said Harold, who;s been at it 23 years. Tip Top specializes in high-end shoes, especially the comfortable walking variety, from all over the world. They're not cheap, and very rarely if ever are there sales, but -- if you get Harold -- you'll wind up with shoes you won;t want to take off, they feel so good.
This place is phenomenal. My Mom has had foot problems and is still recovering from a hip replacement. I worked with Julio Caballero, and he was fantastic. He listened to what I had to say, and then told me what he thought would work well.
I ended up taking four pairs home for my Mom to try on. When I found one, I brought them back and said she had one that fit well, but it was the wrong color.
Julio placed a special order for the color she wanted, and did something else very special to help her out. He understands the issues with an older parent, as his Mom is also 92, and was terrific to work with.
I have shopped at Tip Top several times before, however my last experience was by far the best. My sales associate, Harold Dominicci, was attentive to my foot health concerns, my needs for different shoe styles and the ability to read my style. Clearly he is a seasoned professional and I always felt like he truly catered to my personal requirements. He never tried to 'up-sell' or talk me into buying a more expensive pair (although, I did). I would highly recommend tip top for the selection of shoes alone, but if you want a pro who knew more than my podiatrist, go to Harold!
LOVE this place. Ask for Harold Dominicci to help you, and you won't regret it. He took one look at my feet, saw that my arches were high, and disappeared into the stock room, coming back with 2 perfect boot options for me. I was planning a trip and needed something comfortable, stylish, and practical. I spent more than I had intended, but I totally trusted him because his advice in the past has been so spot-on. Fast forward 3 weeks: just came back from my trip, and the La Canadienne boots that he recommended (the Camilla) were beyond perfect. Thanks Harold; you did it again!
as in NYC on business so didn't have a lot of time to shop. Tip Top has a GREAT selection oWf designer shoes, especially top brands of cool boots and walking shoes. Harold was a doll and not only helped me get in and out quickly, but arranged for shipping for my two new pairs of shoes so I didn't have to carry them on the plane.
I have a tough time finding comfortable shoes - recently moved to the city and didn't know where to shop. After an unpleasant experience at another store I came here and was in heaven. Very good selection and a gem of a salesperson: can't recommend Jackie enough. She really listened to my needs and preferences and (unlike some other places I have been) was honest about what fit and what did not, instead of trying to sell me whatever size was in stock. She helped me find three pairs of shoes that all worked well right from the first wearing, a complete, first-in-a-lifetime miracle. Thank you Jackie!
In my family, we walk. Instead of paying for gas and a car, we buy high quality shoes, usually from here. I have almost never been disappointed and love coming here year after year.
This is the place to go if you want shoes to really fit your child! Occasionally we try other shoe stores, but the shoes don't always fit. PS We have run into celebrities here, getting shoes for their children, putting their names on the sign in list (to determine order of service), just like anyone else (hint: "Tina").
Service with Miguel..fantastic!
He carefully but quickly measured my son's feet and helped us find a pair of waterproof Keen sandals at about half-off. Less than any deal online!
My picky son loved the experience and wore the shoes out of the store. Easy! Thanks Miguel!
Came Weds noon-ish. Store wasn't crowded.
Have to go here on every trip from California. Harold has helped us for years. He is on top of what I need and makes suggestions for comfort and design. Just bought the most comfortable sandals...did not pick them out. Harold did. He was spot on. Perfect fit and style. We call him twinkle toes from early dance demo. Sometimes two years go by and he always recognizes us. Not sure how, knowing he sees about 1000 faces and 2000 feet a day.
I'm a sports medicine MD. Melvin nelson is legit. He helped my sister's feet out for her running shoes and I'm coming back for myself. I have been a lot of places. He is the man
I haven't been to New York City in ten years, but at last, I had the chance to go - and on my to do list was Tip Top Shoes. They have a great selection, but more than that, they seem to have an excellent inventory. I wear a very standard size and way too many times at other stores they're out of it. I walked out with three new pairs, and besides actually having my size in stock, the salesman, Harold Dominicci, was very expert. He seemed to know exactly what I would like and how the style would fit, and got the job done in no time at all - and he was very personable as well. There was an issue that involved a consultation with Frank, the manager, and that worked out perfectly. There is no shoe store in my home town of Washington, DC that has that kind of expert customer service combined with inventory. Molly - that's me - is happy.
This is the go to shoe store New York City
I always have a good experience when shopping at tiptop and visiting Felix
They've got a good return policy and a great selection
As a matter fact my mother went here when she was a kid
Amazing service and dedication. I floated in Tip Top on 1/26/15 - as the blizzard was starting in NY and 2 days before my 10 day yoga retreat in Jamaica. All other stores on the block were closed or closing, the grocers were crazy, but they were open...
I had a very specific ask...shoes that wonderfully fit my unique foot needs (wide toe box, very active etc). Waterproof sturdy boots for the season to play in, and open hiking sandals to rock in Jamaican mountains, beaches, and rivers...
BOOYAH! crazy crowded but in 10 minutes they had the perfect fits...I was giddy. Uggs butte metal gray boots and Ecco sandals. Since, I've moved through the ice snow and slush rivers in NYC and the hot spring rivers of Bath in St. Thomas Jamaica...with ease! Best purchase. So satisfied.
If you have knee or foot issues, go to Tip Top and ask for Melvin. You'll have to wait - I waited behind two women from Sweden who visit Tip Top on every visit to NYC so that Melvin can help them pick out shoes. I was there because my doctor, after examining my sore right knee, concluded that I was working out in the wrong sneakers. He told me I could spend hundreds of dollars on orthotics or I could go to Melvin. Melvin spent a lot of time with me and I bought a pair of sneakers and sandals. Two days later, the sneakers felt big - I realized that it had been the hottest day of the year when I was trying on shoes and my feet were swollen I went back to Melvin and he immediately exchanged them for a smaller size, no questions asked. Those sneakers, 2 years later, have held up remarkably and are the most comfortable pair that I own.
Had an AWESOME experience at TipTop last weekend. Needed winter boots for the impending storm and HAROLD DOMINICI got me hooked up right away. There was a 50% off sale rack and I picked up an additional pair of stylish boots that he gave me an extra discount on top of the sale price!
this place is EXCEPTIONAL for customer service. It's a great shopping experience where you feel cared for, and can't find too frequently these days.
I hope Tip Top stays in the neighborhood forever!!!
Several years ago, your wonderful salesperson, Harold, introduced
me to Thierry Raboutin shoes which I wore so often, they expired. I hadn't
been to Tip Top in years but realized I wanted to buy more of these
comfortable shoes. My memory didn't fail me, nor did Harold! He was still
there and we have reconnected. Harold knows your stock very well and is a
pleasure to work with! I hope this message gets to Danny Wasserman as
Harold is one fine employee.|
I wanted to convey my complete satisfaction to you in a more formal way than
just Thank you.
Specifically, Harold with his professional knowledge of product assisted
me in selecting my very first pair of snow boots. Being from California
with only tennis shoes on my feet and with the snow coming down, I found a
haven in your store.
Not only did I walk away with the perfect boots (Sorel), but because of
Harold I had a wonderful day.
See you soon for another pair of shoes.
Thank you -- especially to delightful Kareem, who helped me explore boots in
your shop -- for a wonderful shopping experience recently. I was so
impressed with the knowledgeability of Kareem and with the beautiful
selection of footwear in the store. Everyone was very professional and
considerate. Although I had to return my boots due to a factory labeling
problem, I definitely look forward to returning to your store
I bought a nice pair of New Balance sneaker/shoes yesterday
(10-11-13) and Melvin was the salesman. You are fortunate to have such a
competent, knowledgeable, patient and thoroughly helpful and pleasant
salesman, Just wanted to let you know. Please make sure the manager sees
this message also.
I've been enjoying coming Tip-Top Shoes for some time now due to your great choices of shoes. The reason I don't shop anywhere else, however, is due to one of your exemplary employees Melvin.
Melvin is incredibly knowledgeable, kind, patient and most importantly VERY skilled.
I'm writing to complement Tip Top on the exemplary service I received last week from Harold. I needed shoes that would allow for my prescription orthotics. His knowledge and professionalism were much appreciated, and he succeeded in helping me find a pair of dress shoes to wear with slacks. I'm sure to work with Harold in the future.